First premier bank
They are different from the pack of financial institutions that currently exist in today's banking world. Their perspective has given them the ability to go higher to service their customers. In fact, First PREMIER Bank, together with their sister organization PREMIER Bankcard have over 2,300 employees and have been recognized in 2001, 2002, and 2003 by the ABA Banking Journal as the top performing financial institution of its asset size in the country.
They call South Dakota home, but they are not limited by its borders. They view themselves as not merely a successful community banking organization, but a thriving entity that continues to experience explosive growth due to some very different thinking from great people. Grab a cup of coffee and enjoy your exploration. Then, once you've determined that you want a financial partner that will roll up its sleeves to serve you, look to First PREMIER Bank
PRODUCTS AND SERVICES
They offer the following products and services : -
Personal Banking:
Checking
Savings
Buck-A-Moo U Kids Savings Club
Loans and Lines of Credit
Mortgage Banking
Trust and Investment Services
Business Banking:
Business Checking
Business Savings
Business Loans and Lines of Credit
Ministry Management Account
Treasury Services
Their vision is to be the leader of financial institutions in the communities They serve through employees who are dedicated to PREMIER service, who are proactive, who reflect a unity of vision and culture, and who are committed to the pursuit of excellence
Heart and Soul Community Involvement
They strongly believe in taking Their success and sharing it with the communities They call home. In fact, every year they publish and distribute to all employees a publication called the "First PREMIER Bank Community Involvement" booklet. This booklet outlines the community service efforts that the organization will be supporting in the coming year and informs employees how they can get involved.
While First PREMIER Bank provides financial support to a variety of great causes, it is the generosity of their staff giving of their time that is most impressive. Last year their staff gave approximately 31,000 hours of volunteer time to community-minded organizations.
In addition, the organization conducts Jeans Day. A day when employees can donate dollars to a specified charity through the organization. In return, they are able to wear jeans on Friday, along with their First PREMIER corporate wear. The money is then given to the local charity on behalf of their organization.
The company volunteer efforts have not only impacted the communities they serve but have also resulted in the following recognition: United Way Campaign Excellence Award, South Dakota Outstanding Philanthropic Business of the Year Award, Help!Line Center Corporate Humanitarian Award - Heartland House, South Dakota Bankers Foundation - Human Services, Civic Pride & Economic Development Award
First Premier Views
Smile. We are on stage. We are First PREMIER. Take the initiative to acknowledge every customer, every time. Extend a warm welcome, shake hands, introduce yourself, bid a sincere farewell.
Personally escort and introduce customers to Bank personnel whenever possible. Determine customer needs. Be proactive in recommending the Banks various products and services. Answer the telephone promptly with a smile in your voice.
Every call signals an opportunity. Take ownership. If you hear it or see it, its yours. Take care of it.
Follow-up. Follow-up. Follow-up. Create a positive work environment through teamwork and support.
Treat co-workers with respect and concern, always coaching, always encouraging. Take responsibility for the appearance of the interior and exterior of our buildings. Neatness and cleanliness should not be compromised.
Handle First PREMIERs assets as if they are your own. Be responsible. Create a professional image through personal appearance, language and conduct. We are walking billboards. Always speak positively about First PREMIER, in and outside of the workplace.
Be an Ambassador.
First Premier Values
Our CUSTOMERS are our #1 priority and are treated with fairness, consistency and respect. They are the most important ingredient in our business recipe.
Our GOALS for quality, commitment and teamwork will establish us as the financial organization by which our competitors will be measured.
Our VALUES of trust, integrity and reliability will become the benchmark for excellence in the markets we serve.
Our COMMITMENT is to be truly "PREMIER" in service, products and conduct.
Our EXPECTATIONS for performance which include accuracy, efficiency, timeliness, confidentiality, creativity and professionalism will build sound relationships and provide financial success. Our EMPLOYEES are our most valuable resource. They strive to create an environment of teamwork and pride that reflects our belief in "Service Second to None."
Our COMMUNITY involvement is vital to our success and is demonstrated through financial commitment and staff participation.
So overall after my R&D I think its a Great Banking and financial Service provider in America
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